FAQs

We specialize in high-quality roof installations, repairs, replacements, siding, gutters, and exterior improvements for both residential and commercial properties. Our scope covers everything from minor leak repairs to complete tear-offs and new system installations. Each project receives the same level of craftsmanship, durability, and attention to detail regardless of size.

We also provide 24/7 emergency service because storm damage and sudden leaks do not follow business hours. When severe weather hits St Augustine, FL and surrounding areas, our crews are ready to respond quickly, secure your property, and begin the restoration process without unnecessary delays.

Yes. We are GAF Certified, which means we have met rigorous standards set by one of North America’s largest roofing manufacturers. This certification is not simply a badge. It requires demonstrated installation expertise, proper licensing and insurance verification, and a commitment to ongoing training. Fewer than a small percentage of roofing contractors nationwide achieve GAF certification, so working with us gives you access to premium warranty options that uncertified contractors cannot offer.

Our team maintains all required local and state licensing and carries comprehensive insurance coverage. We are happy to provide documentation before any project begins, and we encourage every homeowner to verify credentials before hiring any contractor.

Most residential roof replacements are completed within one to three days, depending on the size of the home, the roofing material selected, weather conditions, and any underlying structural repairs that may be needed. We conduct a thorough pre-project inspection so we can give you an accurate timeline before work begins. Commercial projects and multi-family buildings may require additional time based on complexity and square footage.

Our process includes protecting your landscaping and property, removing the existing roof system down to the deck, inspecting and repairing the decking as needed, installing underlayment and new materials according to manufacturer specifications, and performing a final quality inspection. We use premium materials and proven techniques to ensure long-lasting performance.

Absolutely. Navigating a homeowner’s insurance claim after storm damage can be overwhelming. We work directly with your insurance company to document damage, provide detailed estimates, and ensure the scope of repairs is accurately represented. Our team understands the claims process inside and out and can help streamline communication so you receive the coverage you deserve.

We recommend scheduling an inspection as soon as possible after a storm event. According to industry data, hail and wind damage account for billions of dollars in insured losses annually in the United States, and timely documentation significantly improves claim outcomes.

Yes. Our team is bilingual in English and Spanish, which allows us to communicate clearly and comfortably with a wide range of homeowners and business owners. We want every customer to fully understand project details, material options, timelines, and warranty information without any language barriers.

Selecting the right contractor is one of the most important decisions you will make as a property owner. Here are key factors to evaluate:

• Manufacturer certifications such as GAF Certified status that unlock enhanced warranty options
• Verified licensing and insurance to protect you from liability during the project
• Local reputation and experience with properties in your specific area and climate
• Written estimates and contracts that clearly outline scope, materials, and timelines
• Emergency availability so you are not left waiting when urgent situations arise

Getting started is simple. Contact us to schedule a free inspection, and one of our experienced team members will assess your roof or exterior, discuss your goals, and provide a detailed written estimate. We serve homeowners and businesses throughout St Augustine, FL, and we are committed to delivering every project with honesty and attention to detail.

At Better Choice Roofing & Exteriors, we do not just build roofs. We build protection, value, and peace of mind. Whether you need a routine inspection, a full replacement, or emergency repairs at any hour, we are here and ready to help you make the best decision for your property.